Refund and Cancellation Policy

Overview

https://kupiket.com_Customer satisfaction is our priority. Please review our return and Cancellation policy carefully before placing your order.

Eligibility for Returns

Our refund and returns policy lasts 7 days. If 7 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Products with genuine manufacturing defects are eligible for return or exchange.
You must notify us within 3 days of receiving the product if you detect any defects.
A 360-degree unboxing video is required when submitting a return request for approval.
Once the return approval has been given from our side, the customer must ship the product back to us within 3 working days of confirmation.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at help@kupiket.com.

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at help@kupiket.com and send your item to: Kupiket_H.No 2346 Rajiv Nagar, Sec-13, Near AVR Public School, Gurugram, Haryana 122015.

Shipping returns

To return your product, you should ship your product to: Kupiket_H.No 2346 Rajiv Nagar, Sec-13, Near AVR Public School, Gurugram, Haryana 122015.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.